Customer service

Welcome to Waldorf GmbH Customer Service!

We are dedicated to providing exceptional customer service and assisting you with any inquiries or concerns you may have. Our team is here to ensure your experience with our products and services exceeds your expectations. Please feel free to reach out to us through our customer service channels, and we will be delighted to assist you.

How can we help you?

  • If you have any questions about our products, sizing, or materials, our knowledgeable team is ready to provide you with detailed information and guidance.
  • Need assistance with placing an order? We can walk you through the process and help ensure a seamless transaction.
  •  If you have inquiries regarding shipping, delivery times, or tracking your order, we will be happy to provide you with the necessary information.
  • If you require assistance with returns, exchanges, or refunds, we are here to guide you through the process and address any concerns you may have.
  •  For any other inquiries or feedback, we welcome your communication and will strive to provide a prompt and satisfactory resolution.


Live Chat: Visit our website and click on the live chat icon to connect with a customer service representative in real-time. Online Contact Form: Fill out our online contact form with your inquiry, and we will respond as soon as possible.
Our Commitment: We value your trust and satisfaction as our customer. Our customer service team is dedicated to providing a personalized and attentive experience, ensuring your needs are met promptly and professionally. We are committed to resolving any issuesthat may arise and continuously improving our services to better serve you. Your feedback matters! We appreciate your feedback as it helps us enhance our products and services. If you have any suggestions, comments, or testimonials, we would love to hear from you. Your input enables us to better understand your needs and tailor our offerings to exceed your expectations.

Thank you for choosing Waldorf Zurich. We look forward to serving you and providing an
exceptional customer service experience.
Warm regards,
Waldorf Customer Service Team

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